Support

A full range of services for customers.

Ipanema and its partners offer a full range of services to help you maximize the benefits from your Ipanema System.

Logistic and support services:

  • Logistics services (pre-configuration, shipment and on-site installation options)
  • Support services
  • Hardware maintenance services
  • Services are delivered by Ipanema or through certified Ipanema partners

Professional services:

  • QuickStart to rapidly set up an Ipanema system
  • SALSA PS Bundle for assisting Telcos and Managed Service Providers with our multi-tenant central management platform
  • WAN Governance Audit for enterprises that want to assess their application performance and ensure the alignment of their WAN to their business priorities.

On-line support:

  • Access to the Ipanema support web site with technical resources such as documentation downloads, FAQs, knowledge base.
  • Contact our support staff

Ipanema University:

  • Instructor-led training courses
  • e-Learning courses
  • Webcasts
  • Workshops
  • Partner certification

Please follow the links on the side bar to download the training catalogue and calendar.


How to contact Ipanema’s technical support?

Technical support France
Ipanema Technologies
28, rue de la Redoute
92260 Fontenay-aux-Roses
France

Tel: +33 1 55 52 15 22
Email: support@ipanematech.com

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Technical support US
Ipanema Technologies Corp.
200 Fifth Avenue,
Waltham, MA 02451
USA

Tel: +1 617 862 0033
Toll Free number: 888 485 4884
Email: support@ipanematech.com

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