Get transparent network operations
Not only is Ipanema fast to deploy and easy to operate, but it really changes the day-to-day life of IT and network teams, turning them from “necessary evils, guilty by default” to trusted advisors and business partners.
Understand what’s going on the network - with Ipanema, the IT operation team “sees” the applications – both in real-time and over long periods – that use the network, anywhere, anytime. It delivers technical data for experts but also provides them with easy to understand KPIs they can share with business managers.
Proactively prevent performance problems - Ipanema learns and adapts fast enough to automatically prevent most of the application performance problems over the network. An unplanned anti-virus download? A software security update? A colleague suddenly using the network to watch a streaming video channel? A new cloud application deployed on Amazon by a business unit without informing IT? A NBA match replay or F1 direct broadcast? A rogue application that saturates the enterprise Active Directory or DNS with fake requests? All of these, and many more, are automatically identified and the corresponding flows are managed to protect the business critical applications (Voice, Telepresence, SAP, Citrix, SharePoint, Salesforce, etc.). Incident are automatically repaired before users can take notice, improving their satisfaction and relieving the service desk from unnecessary calls.
Shorten time to innocence - Ipanema provides the helpdesk team with all the necessary information to understand the remaining performance problem, allowing the support team to easily point the root causes: server, WAN, LAN, etc. The IT team does not stay blind and “guilty by default.” Informed in real-time, the service desk knows the situation before users call and leads the relationship – for users’ sake and satisfaction.
Manage large and complex networks with small teams - Its high level of automation coupled to an objective-based management concept make Ipanema’s operation workload independent from the network size. Ipanema is the perfect tool to manage large and complex networks, with 100’s of applications and 1,000’s of sites, with very small teams.
Improve the image of the IT department - Ipanema helps the IT department to become a real partner to the business. Away from being the “necessary evil” of today, it stands as the trusted advisor to the lines of business and the enterprise’s CIO – actively participating in optimizing the performance/cost tradeoff decisions and leading strategic transformations.