APM (Application Performance Management)

APM (Application Performance Management) refers to the discipline that focuses on monitoring and managing the performance and service availability of software applications. APM can be defined as process and use of related IT tools to detect, diagnose, remedy and report application’s performance to ensure that it meets end-users’ and businesses’ expectations. Application performance relates to how fast transactions are completed or information is delivered to the end user via a particular network, application and/or Web services infrastructure.